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Privacy Policy

How Hope & Chance Integrated Health collects, uses, protects, and shares information submitted through this website.

Last Updated: June 2025. This policy applies to information collected through our website and contact forms.

This website is not a crisis or clinical service and is not monitored 24/7. For emergencies call 911. For mental health crisis support, call or text 988.

1. Who We Are

Hope and Chance Integrated Health is a Washington State nonprofit corporation (UBI: 605172002) providing recovery support services including housing assistance, transportation, peer mentorship, and wraparound services. We are not a licensed clinical mental health or substance use disorder treatment provider.

2. What We Collect

When you use our contact form or other web forms, we may collect: your name, phone number, email address, the nature of your request, your county or general location, and any information you voluntarily share. Donation payment processing is handled entirely by PayPal — we do not receive or store card or banking information.

3. How We Use Your Information

We use information to respond to your inquiry, connect you with appropriate services, coordinate care with clinical partners (with your consent), follow up on referrals, and send donation receipts. We do not sell or rent your personal information.

4. When We May Share Information

We may share information: with your explicit consent; as required by law (including mandatory reporting, court orders); to prevent imminent harm; or with trusted service vendors. We do not guarantee absolute confidentiality. Submission of this form does not create a clinical, legal, or privileged relationship.

5. This Is Not a Clinical Record

Information submitted through this website is not governed by HIPAA unless you become an active program participant and sign appropriate consent forms. Clinical services are provided by New Era Mental Health and other licensed providers — not Hope & Chance directly.

6. Data Security

Our website uses HTTPS (SSL/TLS) for all data transmission. No method of internet transmission is 100% secure. For sensitive details, please call us directly at (206) 353-0489.

7. Your Rights

You may request access to, correction of, or deletion of your information by contacting us at info@hopeandchanceintegratedhealth.com or (206) 353-0489.

8. Contact

For privacy questions: info@hopeandchanceintegratedhealth.com • (206) 353-0489 • 2505 3rd Ave, Suite 100, Seattle, WA 98121-3462.

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