Crisis? Call or text 988 — 24/7

About Hope & Chance

A nonprofit built from clinical insight, community compassion, and the belief that every person deserves the support to fully heal.

Dr. Mercy Wainaina

Founder & Executive Director

Board Certified Psychiatric Nurse Practitioner with over 15 years of clinical experience in behavioral health, mental health, and addiction recovery. Dr. Wainaina founded Hope & Chance after witnessing patients succeed in treatment but fail in life due to the absence of wraparound support.

DNPARNPPMHNP-BCMPHBoard Certified15+ Years Experience

Born from Clinical Insight
and Deep Compassion

Dr. Mercy Wainaina began her career as a Psychiatric Nurse Practitioner with an unwavering commitment to behavioral health — to understanding the complex intersections of mental illness, trauma, and addiction, and to helping individuals navigate these with dignity.

She saw a painful, recurring pattern: patients working hard in treatment, making real progress, only to relapse because they had nowhere stable to sleep, no way to get to appointments, and no one genuinely invested in their success outside the clinical hour.

The clinical system was doing its job — but the ecosystem around recovery was broken. People needed housing, transportation, peers who understood, and accountability partners who showed up.

"Recovery doesn't happen in a clinical hour. It happens in the hours in between — where people live, where they sleep, where they struggle and where they find strength."

So she built the ecosystem. Hope and Chance was created to be the wraparound layer that transforms clinical treatment into lasting, sustainable recovery.

Connect With Us

The Values That Guide Us

Every service we provide, every relationship we build, and every decision we make is grounded in these foundational values.

Dignity First

Every person who walks through our doors deserves to be seen, heard, and treated with unconditional respect — regardless of their history.

Peer Power

We believe deeply in the transformative power of lived experience. Our RES team members have walked this road — that's what makes their support extraordinary.

Whole-Life Healing

Recovery isn't just about sobriety — it's about rebuilding a full, meaningful life. We address housing, community, purpose, and belonging alongside clinical care.

Community Is Medicine

Isolation fuels addiction. Belonging fuels recovery. We build genuine community around every individual we support.

Equity & Access

We actively remove barriers — financial, logistical, cultural — so that quality recovery support is accessible to everyone who needs it.

Accountability With Compassion

We hold people to their highest potential while meeting them with grace. Structure and compassion aren't opposites — together they build recovery.

How We Grew

From a single clinical insight to a full wraparound ecosystem serving hundreds of individuals across Washington State.

1
The Beginning

Clinical Insight

Dr. Wainaina identifies the critical gap between clinical treatment and real-world recovery success while working as a Psychiatric Nurse Practitioner.

2
The Foundation

Hope & Chance Founded

The organization launches with a mission to provide wraparound support — housing, transportation, and peer mentorship — that makes treatment stick.

3
The Partnership

New Era Mental Health Alliance

A formal clinical partnership is established with New Era Mental Health, creating Washington State's most comprehensive integrated recovery ecosystem.

4
Today

200+ Lives & Growing

Eight dedicated Recovery Empowerment Specialists, 5,000+ transportation rides, and a 98% treatment retention rate for housed clients.

Our Impact in Numbers

200+
Lives Supported
98%
Retention Rate
5K+
Rides Provided
8
RES Specialists

Interested in learning more about our impact or partnering with us?

Get in Touch

Ready to Connect
With Our Team?

Whether you're seeking support, making a referral, or exploring partnership opportunities — we'd love to hear from you.

Registered Nonprofit — State of Washington

Unified Business ID (UBI): 605172002  •  Issued: April 28, 2023  •  Type: Nonprofit Corporation
Registered with the Washington State Department of Revenue. Unemployment Insurance, Industrial Insurance, and Tax Registration all active.
Download Business License