(206) 353-0489 info@hopeandchanceintegratedhealth.com
Crisis? Call or text 988 — 24/7
Hope and Chance — recovery support community
501(c)(3) Nonprofit  ·  Seattle & Tacoma, WA Washington State 501(c)(3) Nonprofit  ·  Founded to Solve What Treatment Cannot

Recovery Needs More
Than Treatment.
It Needs Stability.

Free supportive housing · peer support · transportation.
Up to 180 days at no cost in Seattle & Tacoma.

New Era Mental Health provides the clinical care. Hope & Chance provides everything outside the clinic — stable housing for up to 180 days, transportation to every appointment, peer recovery support, and the daily stability that makes lasting recovery possible in Seattle and Tacoma, WA.

Together, we deliver what neither organization produces alone: the complete conditions for recovery. New Era treats the illness. Hope & Chance handles everything outside the clinic that determines whether recovery holds.

Get Support Refer Someone
No cost to qualifying residents
Peer-led by lived experience
501(c)(3) Nonprofit, UBI 605172002

501(c)(3) nonprofit  ·  No cost to qualifying residents

Everything Outside the Clinic

When the clinical hour ends, our work begins. We provide the stable foundation that allows treatment to hold.

Recovery Housing
Transportation
Peer Support
Care Coordination
Employment Prep
Transition Planning
See all services

“Recovery doesn’t fail because treatment doesn’t work.
It fails because the life outside the clinic isn’t stable enough to hold it.”

How We Fit Into Recovery

We Handle Everything
Outside the Clinic

Treatment programs are exceptional at what they do. The clinical hour is sacred. But the other twenty-three hours of the day — that’s where recovery is won or lost. Hope & Chance owns those twenty-three hours.

Clinical Partner
New Era Mental Health

Provides licensed clinical treatment — the foundation of lasting recovery.

  • Mental health counseling & therapy
  • Substance use disorder treatment
  • Intensive Outpatient Programs (IOP)
  • Medication management
  • Psychiatric evaluations
  • Crisis intervention & support
neweramentalhealth.org
That’s Us
Wraparound Support
Hope & Chance Integrated Health

Provides everything outside the clinic that allows treatment to succeed.

  • Temporary recovery housing — up to 180 days
  • Transportation to every treatment appointment
  • Peer Recovery Support (Recovery Empowerment Specialists)
  • Care coordination & resource navigation
  • Employment readiness & job preparation
  • Permanent housing search & transition planning
  • Benefits enrollment (Medicaid, SNAP, SSI)
  • Daily recovery support & crisis de-escalation

“New Era Mental Health treats the illness. Hope & Chance removes every barrier outside the clinic that prevents treatment from holding. Together, we provide what complete recovery actually requires.”

The Problem We Solve

A Safe Place to Recover
Changes Everything

The most skilled clinician in Washington cannot hold a recovery together if their patient goes home to an unsafe environment, misses the next appointment because they had no ride, or faces a craving alone at midnight with no one to call. The clinic does its job. Hope & Chance makes sure everything outside the clinic does its job too.

Without stable housing, people in recovery miss appointments, abandon medications, return to triggering environments, and rebuild none of the daily structure that recovery requires. Housing instability is one of the leading reasons treatment doesn’t hold. Hope & Chance removes those barriers entirely.

About Our Housing Program

Missed Appointments

No stable address means no consistent access to treatment, medications, or support.

Relapse Risk

Returning to unsafe environments dramatically increases the risk of returning to use.

Broken Focus

Survival stress — where will I sleep tonight — makes healing nearly impossible.

What We Change

Safe housing, daily support, and transportation eliminate these barriers — completely.

Eligibility

We Serve Adults
Who Need More Than a Clinic

Our supportive housing and wraparound services are for adults in Washington State who are actively pursuing recovery and need more than clinical treatment to build lasting independence.

Recovering from alcohol addiction
Recovering from narcotic or substance use disorder
Living with mental health conditions
Managing co-occurring disorders
Actively enrolled in outpatient or IOP treatment
Ready to rebuild a stable, independent life
Apply for Services

Program Requirements

What we look for in every referral

1
Adult, 18+, Washington State

Serving adults throughout King, Pierce, and Snohomish counties.

2
Active treatment enrollment

Currently enrolled in or accepted to an approved outpatient, IOP, or recovery program.

3
Commitment to recovery

Willingness to follow house rules, attend programming, and maintain a substance-free environment.

4
Space availability

Subject to availability — a waitlist may apply. Contact us to begin the process.

Services are provided at no cost to qualifying residents. We accept referrals from providers, courts, hospitals, and self-referrals.

Two residents arriving at a Hope & Chance supportive recovery home at golden hour
01   Supportive Recovery Housing

The First Condition
For Everything Else to Work

Every other condition for recovery depends on this one. Without a safe, stable, substance-free place to return to after every appointment, clinical treatment has no stable ground to build on. Our no-cost structured homes provide that ground — for up to 180 days, for every resident who qualifies.

  • Temporary, no-cost — up to 180 days for qualifying residents
  • Structured, substance-free living with clear community standards
  • Seattle and Tacoma locations — King and Pierce County
  • Curfews, house meetings, and accountability structures built in
Program Details
A Hope & Chance peer recovery specialist meeting with a client in a warm, welcoming setting
02   Peer Recovery Support

Someone Who Gets It — Because They Lived It

Our Recovery Empowerment Specialists have walked the path of recovery themselves. When they say "I understand," it's not a clinical phrase — it's lived truth. That difference is why peer support works where other interventions fall short.

  • Regular check-ins that catch problems before they become crises
  • Mentorship through milestones, setbacks, and the hard in-between
  • Accountability that feels like support, not surveillance
  • Crisis de-escalation — someone to call when 988 isn't enough
Meet Our Team
A Hope & Chance driver helping a client board the recovery van
03   Transportation Assistance

Missing a Ride Should Never Cost Someone Their Recovery

We've provided over 5,000 rides to treatment. Every single one represents a session attended, a test passed, a moment of progress that wouldn't have happened without a car. For our residents, that ride is not a convenience. It is the difference.

  • Treatment & IOP appointments — never miss a session
  • Medical, pharmacy, and wellness appointments
  • Recovery meetings — AA, NA, SMART Recovery, faith-based
  • Job interviews and employment-related activities
Learn More
A care coordinator helping a resident connect to community resources
04   Care Coordination

Connecting Every Piece of the Recovery Puzzle

Recovery doesn't exist in a vacuum. It requires healthcare, income, food stability, benefits, and community. Our care coordination team navigates that complexity on behalf of each resident — so they can focus on getting better.

  • Apple Health (Medicaid) & SNAP enrollment support
  • Medical and specialist referrals
  • Behavioral health coordination with treatment providers
  • Connection to employment, legal aid, and community services
Learn More
A Hope & Chance specialist reviewing a personalised transition plan with a client
05   Transition Support

We Don't Drop You at the Door

Our housing is intentionally temporary — but that doesn't mean the support ends. From day one, we're building toward what comes after: permanent housing, a job, a community, and a life. No resident leaves without a plan and warm connections already in place.

  • Personalized housing exit plan — begins at move-in, not move-out
  • Job readiness, resume support, and employer connections
  • Permanent housing search — subsidized, shared, and market options
  • Warm handoff to ongoing community recovery support
Learn More
The Recovery Story

What Transformation
Actually Looks Like

Transformation doesn’t happen all at once. It happens step by step, in the hours between appointments — in a safe home, in a reliable ride, in a peer who answers the phone. Here is the full journey, as it actually unfolds.

01

The Decision

Something shifts. A moment of clarity, a court order, a health scare, a conversation with someone who cares. A person decides recovery is worth fighting for — and reaches out.

02

Clinical Treatment Begins

New Era Mental Health starts the clinical work: intake, psychiatric evaluation, outpatient or intensive outpatient programming, medication management, therapy. The inside-the-clinic foundation is laid.

03

A Safe Place to Come Home To

They move into Hope & Chance housing. A private room. Clean, structured, substance-free. A community of peers on the same journey. For the first time in a long time — stable ground beneath their feet.

04

The Bridge That Never Breaks

Transportation to every treatment session, medical appointment, and recovery meeting. The connection between where they sleep and where they heal stays intact — every single day, without exception.

05

A Peer Who Has Been There

Their Recovery Empowerment Specialist has lived exactly what this person is living. Not from a clinical distance — from the inside. They know the 3 AM moments. They know what helps. That is a different kind of support.

06

Every System, Coordinated

Healthcare. Medicaid. Employment resources. Legal support. Community connections. A care coordinator navigates every system simultaneously — so nothing falls through the cracks during the period when everything is hardest.

07

The Future Takes Shape

Employment preparation happens during the housing stay — while there is still time and support around it. Resume, interview skills, job search, vocational connections. Financial independence is not an aspiration. It is a plan.

08

A Permanent Home

Permanent housing search starts from day one. By the final weeks of the program, something tangible is coming together — a lease, an address, a place to keep living the life recovery has made possible.

09

Independence, With Community Behind It

The program ends. The recovery doesn’t. Clinical care continues. The peer connections built during the housing stay continue. The person walks out with a home, employment, and a recovery network built to last.

By the Numbers

What Happens When Someone Has
Everything Outside the Clinic

500+
Adults
Supported
98%
Treatment Retention
Among Housed Clients
5,000+
Transportation
Rides Provided
Up to180
Days of Free
Supportive Housing

Metrics reflect internal program records since founding (April 2023). Treatment retention is measured as the percentage of housed residents who maintained active enrollment in their approved treatment program throughout their housing stay.

Voices

Heard From Those
Who Know Us Best

The voices that matter most in recovery are the ones who have lived it — participants, families, providers, and peers. Here is what they say about the work outside the clinic.

Participant

“I had nowhere to go after my program ended. Hope & Chance gave me a room, a ride to every appointment, and someone who actually answered when I called. Six months later I have a job and an apartment. That doesn’t happen without this program.”

Marcus D.
Recovery Housing Participant, Seattle
Family Member

“Watching my son struggle with addiction was the hardest thing our family has ever faced. Hope & Chance didn’t just give him a place to live — they gave all of us hope that his story wasn’t over. The team genuinely cared and treated him with dignity.”

Patricia L.
Parent of a Recovery Housing Resident
Case Manager

“As a social worker, I’ve referred dozens of clients to Hope & Chance. The team follows through consistently, keeps me updated without being asked, and treats residents with genuine compassion. They’re the partner I always needed.”

Angela R., MSW
Licensed Clinical Social Worker, King County
Behavioral Health Provider

“When our clients have stable housing and reliable transportation through Hope & Chance, their treatment outcomes improve measurably. The 98% retention rate they report aligns with what we see clinically. This is the wraparound support that makes treatment work.”

Dr. A. Rivera, LMHC
Outpatient Behavioral Health Clinician
Peer Specialist

“Working as a Recovery Empowerment Specialist here changed my life a second time. I help people where I was standing five years ago. The organization gives us the tools and the respect to do this work right. I’ve never felt more purposeful.”

James T.
Recovery Empowerment Specialist, Tacoma
Discharge Planner

“Finding a recovery housing placement that communicates well, follows up on referrals, and actually supports our patients through transition is rare. Hope & Chance does all of that. They’re our first call for patients who need this level of support.”

Christine K., RN CCM
Hospital Discharge Planner, Seattle
Credibility

Why Organizations
Refer Their Clients to Us

Hospital discharge planners, drug courts, behavioral health providers, and social workers refer to Hope & Chance because they know what to expect: clear communication, consistent follow-through, and outcomes that hold.

Registered 501(c)(3) Nonprofit

Washington State nonprofit corporation, UBI 605172002, registered April 2023. Our business license is publicly available and linked in our footer.

Clinically Integrated

Every resident is actively enrolled in a licensed treatment program. Our partnership with New Era Mental Health ensures housing and clinical care are never separated.

Founded by Clinical Leadership

Hope & Chance was founded by Dr. Mercy Wainaina, PMHNP-BC, DNP — a Board Certified Psychiatric Nurse Practitioner with 15+ years in behavioral health who built this from inside the clinical system.

Transparent Outcomes

98% treatment retention among housed residents. 5,000+ transportation rides provided. 500+ adults supported since 2023. These are program records, not projections.

No Cost to Qualifying Residents

Our housing program is provided at no cost to qualifying residents. We believe financial barriers should never determine who gets access to stable recovery housing.

One Business Day Response

We respond to every referral within one business day. Providers receive updates throughout the intake process and throughout each resident’s stay. No one is left wondering.

Nonprofit Status
501(c)(3) Organization
Washington State UBI
605172002
Founded
April 2023
Clinical Partner
New Era Mental Health
Service Area
Seattle & Tacoma, WA
Where We Work

Serving Western Washington
and Growing

Hope & Chance currently provides the full suite of outside-the-clinic recovery support — housing, peer support, transportation, care coordination, and transition planning — in Seattle and Tacoma, with Everett expanding soon.

Seattle

Active — King County

2505 3rd Ave, Suite 100
Seattle, WA 98121

Get Help in Seattle

Tacoma

Active — Pierce County

3020 S Union Ave
Tacoma, WA 98409

Get Help in Tacoma

Everett

Coming Soon — Snohomish County

Expanding to serve Snohomish County. Join our waitlist to be notified when we open.

Join Waitlist
For Providers & Case Managers

Refer a Client
in Under 5 Minutes

If you’re working with someone who needs stable housing, transportation, and wraparound support to sustain their recovery — we want to hear from you.

We accept referrals from:

Hospitals & emergency departments
Behavioral health providers
Substance use treatment programs
Drug courts & probation officers
Primary care providers
Community organizations
Social workers & case managers
Discharge planners

How Referrals Work

1
Submit the referral form

Takes less than 5 minutes. Include the client’s situation and urgency level.

2
We review within one business day

Urgent placements can be expedited. Call us directly for same-day needs.

3
We coordinate directly with the client

We keep you updated through intake and throughout their stay.

(206) 353-0489 — For urgent referrals
Why We Exist

Treatment Works.
What Fails Is Everything Outside It.

When someone leaves a treatment appointment without a safe home to return to, a ride back tomorrow, or a person invested in their success outside the clinical hour — even the best clinical care struggles to hold. That is not a clinical failure. It is an infrastructure failure. And it is exactly what Hope & Chance exists to solve.

We believe the question “where will I sleep tonight?” should never compete with recovery. When it does, recovery loses. Hope & Chance removes that competition entirely — so the only thing a participant has to focus on is getting better.

That is why Hope & Chance exists. And it is why our partnership with New Era Mental Health creates something neither organization could offer alone — a complete, integrated pathway from treatment to lasting independent recovery.

Our Story & Mission
Clinical Partnership
New Era Mental Health

Our clinical partner provides licensed outpatient and intensive outpatient treatment, mental health counseling, medication management, and psychiatric care — the clinical foundation every resident in our housing program is actively engaged in.

“Both sides show up — every day — so that our clients don’t have to choose between treatment and survival.”

Learn About Our Partnership
Common Questions

Frequently
Asked

Everything you need to know about eligibility, how the program works, and how to refer a client. Don’t see your question answered here?

Ask Us Directly

Is the housing program really free?

Yes. Our supportive recovery housing is provided at no cost to qualifying residents. Hope & Chance is a 501(c)(3) nonprofit funded through donations, grants, and community partnerships. Financial barriers should never determine who gets access to stable recovery housing.

What is the difference between Hope & Chance and New Era Mental Health?

New Era Mental Health provides licensed clinical treatment — outpatient therapy, intensive outpatient programs (IOP), psychiatric evaluation, and medication management. Hope & Chance provides everything outside the clinic that allows that treatment to succeed: housing, transportation, peer support, care coordination, and transition planning. We are two organizations, one integrated recovery system.

Who qualifies for the housing program?

Adults 18+ in Washington State who are actively enrolled in or accepted to an approved outpatient, IOP, or recovery-focused treatment program, and who are committed to maintaining a substance-free living environment. We serve adults recovering from alcohol addiction, substance use disorders, mental health conditions, and co-occurring disorders.

How long can someone stay?

Up to 180 days — approximately six months. This duration is intentional. Research shows that six months of stable, supportive housing provides enough time to stabilize in recovery, establish employment, build a peer network, and arrange permanent housing before transition. Permanent housing planning begins from day one.

How do providers submit a referral?

Through our online referral form or by calling us directly at (206) 353-0489. We respond within one business day. For urgent same-day placements, call directly. We accept referrals from hospitals, behavioral health providers, drug courts, probation officers, social workers, discharge planners, and self-referrals.

Where are your locations?

We currently serve Seattle (2505 3rd Ave, Suite 100, Seattle WA 98121) and Tacoma (3020 S Union Ave, Tacoma WA 98409) with expansion to Everett and Snohomish County coming soon. Our program serves adults throughout King and Pierce counties.

What happens when the 180 days ends?

We start planning for the day after from the first day of the program. The goal is that every resident leaves with a signed lease, active employment or stable income, enrollment in ongoing clinical care, and a recovery community outside our walls. We don’t issue discharge summaries. We help build what comes next.

Ready to Take
the First Step?

Every conversation is confidential, compassionate, and free of judgment. We respond quickly — because timing matters in recovery.

Apply for Housing Refer a Client
(206) 353-0489